What is the difference between Ehsaas Kafalat and Emergency Cash?

Ehsaas Kafalat is a regular quarterly payment of Rs. 13,500-14,000 for eligible families, ongoing since 2008. Emergency Cash was a separate one-time relief payment of Rs. 12,000-25,000 during COVID-19 crisis (2020-2022), which has now ended. These are completely different programs with different eligibility criteria.

How do I register for Ehsaas Kafalat Program for the first time?

New registration requires completing the NSER (National Socio-Economic Registry) survey at a BISP registration center. You cannot register online - you must visit in person with your CNIC and children's B-Forms. The female head of household must be present during the survey.

What is the current Kafalat payment amount in 2025?

The current quarterly payment is Rs. 13,500 for most beneficiaries, with some receiving Rs. 14,000 based on specific eligibility criteria. This amount is paid every three months (four times per year). Check your exact amount via the 8171 portal or SMS service.

Why is my CNIC showing 'not eligible' when I check 8171?

This could mean: (1) You haven't completed the NSER survey yet, (2) Your poverty score is above the eligibility threshold, (3) You don't meet the inclusion criteria, or (4) There's an issue with your data. Visit your nearest BISP office for clarification and possible re-survey if your circumstances have changed.

Can I update my mobile number or address for Kafalat?

Yes, you can update your contact information by visiting your nearest BISP Tehsil office with your original CNIC. Bring documents showing your new address if you've moved. It's important to keep your information updated to receive SMS notifications about payment releases.

How long does it take to get approved after NSER survey?

After completing the NSER survey, processing typically takes 2-6 months. This includes data entry, verification, poverty score calculation, and final approval. You'll receive an SMS from 8171 once your status is determined. Processing times may vary based on application volume and verification requirements.

What should I do if I haven't received my payment?

First, check your status via 8171 to confirm the payment has been released. If released but not received: (1) Visit the ATM or collection point, (2) Ensure your ATM card is working, (3) Contact BISP helpline 0800-26477, or (4) Visit your nearest BISP office. Keep your CNIC and any SMS notifications for reference.

Can men apply for Kafalat Program?

The Kafalat Program specifically targets female heads of households as part of its women empowerment mandate. However, in exceptional cases where there is no adult female in the household, elderly or disabled male heads may be considered. The primary focus remains on empowering women through direct cash transfers.

Ehsaas Kafalat Program 2025: Complete Guide to Registration, CNIC Check & Payments

🏛️ Government of Pakistan

Ehsaas Kafalat Program احساس کفالت پروگرام

Pakistan’s largest cash transfer program serving 9.6 million families with quarterly payments of Rs. 13,500

₨716B Total Budget

17+ Years Active

9.6M Beneficiaries

🔍

Check Status Instantly

Enter CNIC to verify eligibility

Or use alternative methods

👨‍👩‍👧‍👦

9.6M+ Families Supported

What is the Ehsaas (Benazir) Kafalat Program?

Program Identity & Purpose

The Benazir Kafalat Program is the core unconditional cash transfer (UCT) component of Pakistan’s social safety net. Launched in 2008 under the Benazir Income Support Programme (BISP), it was later branded as Ehsaas Kafalat during 2019-2022 under the broader Ehsaas Initiative.

Key clarification: Both names refer to the same program administered by BISP under the Ministry of Poverty Alleviation and Social Safety (PASS).

Core Mission

💰 Provide financial cushion against economic shocks
👩 Empower women through direct cash transfers
🎯 Target Pakistan’s most vulnerable households
📈 Support poverty alleviation and social protection

Women-Centric Approach

The program specifically targets female heads of households, recognizing women as key agents of family welfare. Cash transfers are deposited directly into women’s accounts, enhancing their financial autonomy and decision-making power.

Program Evolution Timeline

2008

BISP Establishment

Benazir Income Support Programme launched. Initial selection through Parliamentary recommendations.

2009

NSER Introduction

Shift to objective, data-driven selection via National Socio-Economic Registry survey.

2019

Ehsaas Branding

Program branded under Ehsaas Initiative umbrella, gaining wider public recognition.

2020-22

Emergency Response

Separate Ehsaas Emergency Cash program launched during COVID-19 (Rs. 12,000-25,000 one-time payments).

2024-25

Current Operations

Robust operations under BISP with Rs. 716 billion budget. New payment amount: Rs. 13,500-14,000 quarterly.

Are You Eligible? Check the Latest Criteria for 2025

The program uses specific inclusion and exclusion criteria to identify the most deserving households. Review the requirements below to assess your qualification.

✅ You MAY Be Eligible If…

Your total household income is less than Rs. 25,000 per month
You are a female with valid CNIC
You are a widow, divorced, or have disabled family member
Your NSER poverty score is 32 or below (37 if disabled family member)
You represent the poorest households in your community

❌ You Are NOT Eligible If…

Any family member works for government or receives pension
Your family owns more than 3 acres farmland or 80 sq. yards residential land
Any family member has passport or NICOP (except Hajj)
You are receiving aid from another government welfare program
Any family member has regular bank account (except microfinance)

🎯 Priority Demographics

👩‍👧‍👦

Widowed Women

Female heads of household without adult male family support

♿

Families with Disabilities

Households including physical or mental disability (score raised to 37)

💼

Unemployed Households

Families without stable employment or income sources

How to Register for the First Time: The NSER Survey Explained

⚠️

Important: There is NO direct “online application” for new applicants. You must complete the NSER survey in person at a BISP registration center.

Understanding the NSER Survey

The National Socio-Economic Registry (NSER) is the foundational database used by the Government of Pakistan to identify poor and vulnerable households for all social protection programs. This survey is the only gateway for new families to enter the Kafalat Program.

📋 Step-by-Step Registration Process

Locate BISP Registration Center

Find your nearest BISP Tehsil office or dedicated NSER registration center. These are established across Pakistan specifically for conducting surveys.

Gather Required Documents

The female head of household must bring original documents:

✓ Valid Computerized National Identity Card (CNIC)
✓ Child Registration Certificates (B-Forms) for all children
✓ Recent utility bills (electricity/gas) if available

Participate in NSER Survey

Trained BISP staff will conduct detailed survey about your household’s socio-economic status, including:

Family composition and demographics
Education levels of household members
Employment and income sources
Assets ownership (property, livestock, vehicles)

⚠️ Critical: Provide accurate information. False data leads to permanent disqualification.

Await Confirmation via SMS

After survey completion and data entry into NSER database:

Processing and verification period begins
Poverty score calculated based on survey responses
If score ≤32 (or ≤37 with disability), you qualify
Official SMS confirmation sent from 8171

💡 Registration Success Tips

📄 Documents Prep

Ensure all documents are original and current. Expired CNICs must be renewed first.

🕐 Timing

Visit centers during working hours. Avoid peak times for faster service.

💯 Honesty

Provide completely accurate information. Verification is thorough.

📱 Follow-up

Keep your mobile number active for SMS updates from 8171.

Payment Details: How Much & When You Get Paid

Current Quarterly Payment Amount

Rs. 13,500 Per Quarter (Every 3 Months)

Some beneficiaries may receive Rs. 14,000 based on specific eligibility criteria and family circumstances.

💰 Payment Amount Clarification

There’s often confusion about Kafalat payment amounts. Here’s the clear breakdown of what’s current versus historical:

CURRENT 2025 Rs. 13,500

Standard Kafalat Payment

Regular quarterly payment for most beneficiaries under current BISP operations.

CURRENT 2025 Rs. 14,000

Enhanced Payment

Higher amount for families with special circumstances or specific eligibility criteria.

HISTORICAL Rs. 12,000

Previous Amount

Old payment amount from previous years. No longer applicable in 2025.

SEPARATE PROGRAM Rs. 25,000

Emergency Cash (Ended)

One-time COVID-19 relief payment. This was separate from regular Kafalat payments.

📅 Payment Schedule Information

Quarterly System

Payments are released every 3 months (four times per year) according to government fiscal calendar.

SMS Notifications

Beneficiaries receive SMS alerts from 8171 when payments are ready for collection.

Collection Period

Once notified, payments remain available for collection for several months.

How to Collect Your Kafalat Payment Safely

💳 Payment Collection Evolution

BISP has modernized payment collection methods over the years. Here’s how you can collect your quarterly payments and what to expect:

CURRENT METHOD

🏧 ATM & Debit Card System

How It Works:

Beneficiaries receive BISP debit cards linked to their accounts. Payments are directly deposited and can be withdrawn from any compatible ATM.

Available ATMs:

BISP-designated ATMs
Partner bank ATMs
Mobile ATM services in remote areas

✅ Advantages

24/7 availability
Secure transactions
No middleman required
Digital transaction record

⚠️ Considerations

Requires ATM access
Need to remember PIN
Card maintenance required

EMERGING METHOD

📱 Mobile Wallet Integration

Digital Payment Solutions:

BISP is expanding partnerships with mobile wallet services to provide more convenient payment options.

Potential Partners:

JazzCash integration
Easypaisa connectivity
Bank mobile apps

Note: This method is being piloted and may not be available in all areas yet.

LEGACY METHOD

🏪 Agent/Shop-Based Collection

Traditional Collection:

In areas with limited ATM access, authorized agents and shops may still facilitate payment collection.

Safety Measures:

Verify agent authorization
Check official BISP signage
Get proper receipt
Count money before leaving

✅ Advantages

Available in remote areas
Personal assistance
No technical knowledge needed

⚠️ Risks

Potential for fraud
Service charges
Limited operating hours
Requires travel

🛡️ Safety Tips for Payment Collection

🔒

Protect Your PIN

Never share your ATM PIN with anyone. Cover the keypad when entering your PIN.

👥

Avoid Crowds

Visit ATMs during less busy hours. Be aware of your surroundings.

📱

Verify SMS

Only collect payments after receiving official SMS from 8171.

🚫

Avoid Agents

Use ATMs whenever possible. Agents may charge unnecessary fees.

Understanding Pakistan’s Social Safety Net Ecosystem

The Kafalat Program is part of a broader ecosystem of social protection programs. Understanding these connections helps you access all available benefits.

🎓

Waseela-e-Taleem

LINKED TO KAFALAT

Cash transfer program ensuring children’s schooling. Children receive regular stipends to promote continuous education nationwide.

Benefits Include:

Rs. 2,000-4,000 monthly per child
Conditional on school attendance
Covers upto to secondary education
Direct deposit to mother’s account

🏥

Sehat Sahulat Program

UNIVERSAL HEALTH COVERAGE

Free health insurance covering medical expenses up to Rs. 1 million yearly for each family at approved hospitals across Pakistan.

Coverage Includes:

Hospitalization expenses
Major surgeries and treatments
Maternity care
Emergency medical services

💼

Ehsaas Amdan Program

LIVELIHOOD SUPPORT

Offers subsidies on fertilizers, seeds, and tools to support small farmers, boost crop yields, and enhance rural productivity.

Support Includes:

Business startup grants
Livestock distribution
Skills training programs
Market linkage support

🌾

Ehsaas Kisan Program

AGRICULTURAL SUPPORT

Offers subsidies on fertilizers, seeds, and tools to support small farmers, boost crop yields, and enhance rural productivity.

Benefits Include:

Fertilizer subsidies
Quality seed provision
Agricultural training
Market price support

🍚

Ehsaas Rashan Program

FOOD SECURITY SUPPORT

Delivers essential food items like flour, sugar, and oil at subsidized prices through authorized stores for low-income families.

Benefits Include:

Subsidized wheat flour and rice
Essential cooking oil and pulses
Sugar and other basic commodities
Up to 40% discount on retail prices

🛡️

Ehsaas Tahafuz Program

PROTECTION & EMERGENCY RESPONSE

Provides emergency aid and long-term support to affected families during floods, disasters, and economic crises across the country.

Support Includes:

Cash assistance during disasters
Shelter support for displaced families
Medical aid and healthcare services
Rehabilitation and recovery assistance

⚠️

Important Program Distinctions

It’s crucial to understand the difference between federal programs (managed by BISP/PASS) and provincial programs. Eligibility criteria and application processes may vary.

🏛️ Federal Programs (BISP/PASS)

Benazir Kafalat Program
Waseela-e-Taleem
Ehsaas Emergency Cash (ended)
National health insurance

🏢 Provincial Programs

Punjab Social Protection Programs
Sindh People’s Support Programs
KP Social Welfare Programs
Balochistan Assistance Programs

Frequently Asked Questions (FAQ)

Get answers to the most common questions about the Ehsaas Kafalat Program

Ehsaas Kafalat Program:

✅ Regular ongoing program since 2008 under BISP
💰 Current payment: Rs. 13,500-14,000 quarterly (every 3 months)
👩 Target: Female heads of households with NSER poverty score ≤32
📋 Registration: Through NSER survey at BISP centers
🔄 Status: Active and ongoing program

Ehsaas Emergency Cash (Historical):

⏱️ Temporary program during COVID-19 (2020-2022)
💸 Payment amount: Rs. 12,000-25,000 one-time relief
🎯 Target: Broader population including daily wage workers
📱 Registration: Online through Ehsaas Emergency Cash portal
❌ Status: Program ended – no longer accepting applications

⚠️ Key Point: If you received Emergency Cash, it does NOT automatically make you eligible for Kafalat. These were separate programs with different criteria.

Step-by-Step Registration Process:

🏢 Step 1: Locate Your Nearest BISP Center

Find BISP Tehsil office in your area. Every district has multiple registration points.

Visit during working hours: 9 AM – 5 PM
Avoid peak times (11 AM – 2 PM) for faster service
Ask locals or call 0800-26477 for exact location

📄 Step 2: Prepare Required Documents

Must bring original documents:

✅ Your valid CNIC (not expired)
✅ Children’s B-Forms (all under 18 years)
✅ Husband’s CNIC (if married)
✅ Utility bills (if available)
✅ Death certificate (if widow)

📋 Step 3: Complete NSER Survey

BISP staff will ask detailed questions about:

🏠 Housing: Type of house, ownership, rooms
👨‍👩‍👧‍👦 Family: Members, ages, education, disabilities
💼 Income: Employment, monthly earnings, assets
🚗 Assets: Land, vehicles, livestock, appliances

⚠️ Critical: Answer truthfully. False information leads to permanent disqualification and legal action.

⏳ Step 4: Wait for Processing

Processing time: 2-6 months typically
Data verification and poverty score calculation
SMS notification from 8171 with result
If eligible, automatic enrollment and payment scheduling

🚫 Important: There is NO online registration for new applicants. Beware of fake websites claiming online applications.

💰 Current Payment Structure (2025)

🥇 Standard Payment: Rs. 13,500

Most beneficiaries receive this amount
Paid every 3 months (quarterly)
4 payments per year = Rs. 54,000 annually

⭐ Enhanced Payment: Rs. 14,000

Families with special circumstances
Multiple children or disabled family members
Extreme poverty cases (score below 20)

📊 Payment History Comparison

2025: Rs. 13,500-14,000 (Current)
2023-2024: Rs. 12,000 (Previous)
2021-2022: Rs. 10,500 (Historical)
2019-2020: Rs. 8,000-9,000 (Historical)

📅 Payment Schedule: Payments are released according to government fiscal quarters. You’ll receive SMS notification from 8171 when your payment is ready for collection.

🔍 Common Reasons for “Not Eligible” Status:

1. 📋 No NSER Survey Completed

Solution: Visit nearest BISP center to complete survey registration.

Most common reason for ineligibility
Must complete survey in person
No online alternative available

2. 📊 Poverty Score Above Threshold

Current thresholds: Score must be ≤32 (or ≤37 with disability)

Score calculated based on survey responses
Higher income/assets = higher score = ineligible
If circumstances changed, request re-survey

3. ❌ Exclusion Criteria Met

You may be excluded if family has:

Government job or pension
More than 3 acres land or 80 sq yards residence
Passport/NICOP (except Hajj)
Regular bank accounts
Other government welfare benefits

4. 🔧 Data/Technical Issues

CNIC number entry errors
Database synchronization delays
Recent survey still processing

✅ What You Should Do:

Visit BISP Office: Get official clarification on your status
Bring Documents: CNIC and any relevant papers
Request Review: If circumstances changed, ask for re-evaluation
Appeal Process: File complaint if you believe there’s an error

📱 Contact Information Updates

🔄 Mobile Number Update Process

Step-by-step process:

Visit BISP Office: Go to your nearest BISP Tehsil office during working hours (9 AM – 5 PM)
Bring Original CNIC: Must carry your original computerized national identity card
Fill Update Form: Complete the contact information update form provided by staff
Verify Identity: Staff will verify your identity and current beneficiary status
Get Confirmation: Receive written confirmation of the update request

⏱️ Processing Time: Mobile number updates typically take 3-7 working days to reflect in the system.

🏠 Address Change Process

Required documents for address change:

✅ Original CNIC with new address (if updated)
✅ Utility bills from new address (electricity, gas, or water)
✅ Rent agreement or property ownership documents
✅ Verification letter from local Union Council

⚠️ Important: Address changes may trigger re-verification of your eligibility status. Ensure your new address doesn’t affect your poverty score calculation.

🚨 Critical Reasons to Update Information

SMS Notifications: Receive payment alerts and program updates
Emergency Contact: BISP can reach you for urgent matters
Payment Issues: Resolve payment problems quickly
Program Changes: Stay informed about policy updates

💡 Pro Tips for Smooth Updates

📞 Test New Number: Ensure your new mobile number receives SMS before updating
📄 Keep Old Records: Maintain copies of old documents until update is confirmed
🕐 Visit Early: Go to BISP office early in the day to avoid crowds
📱 Follow Up: Check status after a week by calling helpline 0800-26477

⏳ Processing Timeline Breakdown

📋 Stage 1: Data Entry & Verification (2-4 weeks)

Survey responses entered into NSER database
Initial data validation and error checking
Cross-verification with NADRA and other databases
Household composition verification

Status: No SMS notifications during this stage

🔢 Stage 2: Poverty Score Calculation (1-2 weeks)

Complex algorithm processes all survey responses
Assigns numerical poverty score (0-100 scale)
Compares score against eligibility thresholds
Special considerations for disabled family members

Threshold: Score must be ≤32 (or ≤37 with disability) to qualify

✅ Stage 3: Final Review & Approval (1-2 weeks)

Manual review of borderline cases
Final eligibility determination
Account setup for approved beneficiaries
System enrollment and payment scheduling

Result: SMS notification sent from 8171 with final decision

📊 Typical Processing Times

🟢 Normal Cases

2-3 months

Standard households with clear documentation

🟡 Complex Cases

4-6 months

Large families, disability cases, or unclear documentation

🔴 Delayed Cases

6+ months

Data discrepancies, appeals, or system backlogs

🔍 Factors That Affect Processing Speed

✅ Speeds Up Process: Complete accurate documents, simple family structure, clear income sources
⏳ Slows Down Process: Missing documents, large families, multiple income sources, data inconsistencies
📊 External Factors: Application volume, system maintenance, staff availability

💡 What to Do While Waiting

📱 Keep Phone Active: Ensure your mobile number stays active for SMS updates
🚫 Don’t Re-apply: Multiple applications can cause delays and confusion
📞 Limited Follow-up: Only call helpline if it’s been over 6 months
📄 Maintain Documents: Keep all survey-related papers safe

🔍 Payment Troubleshooting Guide

Step 1: Verify Payment Release Status

Check official channels first:

🌐 Online: Visit 8171.bisp.gov.pk and enter your CNIC
📱 SMS: Send your 13-digit CNIC to 8171
📞 Helpline: Call 0800-26477 for status inquiry

Understanding Payment Status Messages:

“Payment Released” = Money is available for collection
“Payment Pending” = Processing in progress, wait for release
“No Payment Due” = No current payment scheduled
“Account Suspended” = Contact BISP office immediately

Step 2: If Payment is Released but Not Received

🏧 ATM Collection Issues:

Check Card Status: Ensure your BISP debit card is not expired or blocked
Try Different ATMs: Visit 2-3 different BISP-compatible ATMs
Verify PIN: Make sure you’re using the correct 4-digit PIN
Check Balance: Use balance inquiry option to confirm funds

🏪 Agent Collection Issues:

Verify Agent Authorization: Look for official BISP signage
Bring Required Documents: Original CNIC and any SMS notifications
Check Agent Stock: Agent may be out of cash, try later or different location
Get Receipt: Always demand proper payment receipt

Step 3: Escalation Process

If above steps don’t resolve the issue:

Visit BISP Office: Go to your nearest BISP Tehsil office with:
- Original CNIC
- BISP debit card (if applicable)
- SMS notifications from 8171
- Any payment receipts or transaction records
File Complaint: Request to file formal payment complaint
Get Complaint Number: Ensure you receive written complaint reference number
Follow Up: Check complaint status after 3-5 working days

⚠️ Common Payment Issues & Solutions

🔴 Card Blocked/Expired

Solution: Visit BISP office for card replacement or reactivation

🔴 Wrong PIN Attempts

Solution: Wait 24 hours or visit BISP office for PIN reset

🔴 Technical System Issues

Solution: Try again later or use alternative collection method

🔴 Incomplete/Partial Payment

Solution: Report immediately to BISP office with transaction receipt

🛡️ Prevention Tips for Future Payments

📱 Save SMS Notifications: Keep all payment SMS for records
🏧 Collect Promptly: Don’t delay payment collection after SMS notification
📄 Keep Receipts: Save ATM receipts and agent payment slips
📞 Update Contact Info: Ensure BISP has your current mobile number

👨 Male Eligibility: Understanding the Women-Centric Policy

🎯 Why the Program Targets Women

Core Philosophy: The Kafalat Program specifically empowers women as primary beneficiaries based on extensive research showing:

👩‍👧‍👦 Family Welfare Priority: Women are more likely to spend money on children’s health, education, and nutrition
💪 Women Empowerment: Direct cash transfers increase women’s financial autonomy and decision-making power
📈 Poverty Reduction: Female-headed households often face higher poverty rates and need targeted support
🌍 International Best Practice: Global evidence supports women-focused cash transfer programs

🔍 When Men CAN Be Considered

Exceptional circumstances where male heads of household may qualify:

1. 👴 Elderly Single Male Household

Male head is 60+ years old
No adult female family member in household
Living alone or with minor children only
Meets all other poverty and eligibility criteria

2. ♿ Disabled Male Head

Male has severe physical or mental disability
No capable adult female in household
Officially documented disability certificate
Unable to work due to disability

3. 👨‍👧‍👦 Single Father

Widowed or divorced single father
Primary caregiver for dependent children
No other adult female support in household
Can demonstrate sole responsibility for children

📋 Application Process for Male Applicants

If you believe you qualify under exceptional circumstances:

Visit BISP Office: Go to nearest BISP Tehsil office for consultation
Explain Circumstances: Clearly explain why no adult female is available
Provide Documentation: Bring supporting documents:
- Death certificate (if widowed)
- Divorce certificate (if divorced)
- Disability certificate (if applicable)
- Children’s B-Forms
- Any other relevant documents
Special Review: Your case will undergo special review process
Committee Decision: Final decision made by BISP review committee

⚠️ Important Considerations

📊 Lower Approval Rate

Male applications have significantly lower approval rates due to the program’s women-centric mandate. Most cases are referred to other social programs.

🔄 Alternative Programs

BISP staff may refer you to other social protection programs better suited for male beneficiaries, such as employment schemes or disability support programs.

📝 Additional Documentation

Male applicants require more extensive documentation and verification compared to female applicants.

🔄 Alternative Support Options for Men

🏢 Ehsaas Labor Program: Employment support and skills training
🌾 Ehsaas Kisan Program: Agricultural support for small farmers
♿ Disability Support Programs: Specialized assistance for disabled individuals
🏥 Sehat Sahulat Program: Universal health coverage (available for all)
🏛️ Provincial Programs: Check provincial government social protection schemes

📋 Essential Documents Checklist:

🆔 Identity Documents (Mandatory)

✅ Your CNIC: Valid, not expired (must be original)
✅ Children’s B-Forms: All children under 18 years
✅ Husband’s CNIC: If married (original required)

📄 Supporting Documents (If Available)

⚰️ Death Certificate: If widow (mandatory for widows)
⚖️ Divorce Certificate: If divorced
♿ Disability Certificate: For disabled family members
🏠 Property Documents: If you own land/house
💡 Utility Bills: Electricity, gas, water (recent)

⚠️ Important Document Guidelines:

Original Only: Photocopies not accepted for primary documents
Valid CNICs: Expired CNICs must be renewed first
Complete Family: All family members must be documented
Address Proof: Documents should match your current address

💡 Pro Tips for Document Preparation:

🗂️ Organize documents in a folder before visiting
📱 Keep digital copies on phone as backup
🔍 Double-check CNIC numbers for accuracy
📞 Call BISP helpline if unsure about requirements

💳 Payment Collection Methods:

🏧 ATM Collection (Recommended)

How it works:

You receive BISP debit card after enrollment
Payments deposited directly to your account
Withdraw from any compatible ATM
Available 24/7 at thousands of locations

🛡️ Safety Tips:

Never share your PIN with anyone
Cover keypad when entering PIN
Choose well-lit, secure ATM locations
Count money before leaving ATM
Keep transaction receipts

🏪 Agent/Shop Collection (Limited Areas)

When to use: Only in remote areas without ATM access

Look for official BISP signage
Verify agent authorization
Get proper receipt with signature
Count money carefully before signing

⚠️ Risks to avoid:

Unauthorized agents charging extra fees
Incorrect payment amounts
No proper documentation

📱 Step-by-Step Collection Process:

Wait for SMS: Official notification from 8171
Verify Status: Check 8171 portal to confirm
Visit Collection Point: ATM or authorized agent
Bring CNIC: Always carry original CNIC
Collect Safely: Follow security guidelines
Keep Records: Save receipts and SMS

Stay Safe: Anti-Fraud Protection & Security Guidelines

🚨

Critical Warning: BISP will NEVER ask for money, fees, or personal information via phone calls, SMS, or unofficial channels. All services are completely FREE.

🛡️ Essential Safety Rules

🔐

Protect Your Information

Never share your CNIC, ATM PIN, or personal details with anyone claiming to be from BISP via phone or SMS.

💰

No Fees Required

BISP services are completely free. Never pay anyone claiming to expedite your application or payment.

📱

Verify Official Sources

Only trust information from official BISP channels: 8171, bisp.gov.pk, or authorized offices.

🏢

Visit Official Centers

For any assistance, visit authorized BISP Tehsil offices. Verify office authenticity through official website.

⚠️ Common Scams to Avoid

Fake Registration Fees

Scammers claim you need to pay a “registration fee” or “processing fee” to activate your Kafalat benefits. BISP registration is completely free.

Fraudulent Phone Calls

Imposters call claiming to be BISP officials asking for personal information or requesting payments to “unlock” your benefits.

Fake SMS Updates

Fraudulent SMS messages claiming your payment is blocked and asking for personal information or fees to release it.

Unauthorized Agents

People claiming to be “official agents” who can fast-track your application for a fee. All legitimate services are free.

📞 Report Fraud Immediately

BISP Helpline

0800-26477

Free helpline available 24/7

Report suspicious activities

Get authentic information

SMS to 8171

8171

Send “FRAUD” followed by details

Official SMS reporting channel

Free service from all networks

Police Helpline

Report criminal fraud activities

File formal complaints

Seek legal protection

Official Resources & Contact Information

Access authentic information and get help through these official BISP channels

🌐 Primary Official Resources

🌐

Official BISP Website

bisp.gov.pk

Complete program information, guidelines, and official announcements

🔍

8171 Status Portal

8171.bisp.gov.pk

Check your payment status and eligibility information online

📱

BISP Mobile App

Download from Play Store

Mobile application for convenient access to BISP services

📊

PASS Ministry Portal

pass.gov.pk

Ministry of Poverty Alleviation & Social Safety official website

📞 Official Contact Methods

📞

BISP Helpline

0800-26477

Toll-free helpline for all BISP inquiries

Free from all mobile and landline networks

📱

SMS Service

8171

Send your 13-digit CNIC to check status

Free SMS service from all networks

✉️

Official Email

info@bisp.gov.pk

General inquiries and feedback

Response within 48-72 hours

Use official email format

🏢

Visit BISP Office

Find Nearest

In-person assistance and services

Document verification and updates

Working hours: 9 AM – 5 PM

🚨

Emergency Support

BISP Emergency Helpline

0800-26477

For urgent payment issues, fraud reports, or emergency assistance

Immediate response for critical situations

Available 24/7 – 365 Days